Once your knowledge base is created, bring in the content your team needs to search. Upload files from your computer, connect the apps your team already uses, scrape web pages, or pull in existing VectorShift data — mix and match however you like within a single knowledge base.
Upload files
The fastest way to get started — drag and drop files directly into the upload zone, or click Click to Upload to browse your computer.
Supported file formats:
| Category | Formats |
|---|
| Documents | doc, docx, pdf, pptx, txt, md |
| Spreadsheets | csv, xls, xlsx |
| Images | JPEG, PNG, GIF, BMP, TIFF, WebP |
| Audio | MP3, WAV, OGG, FLAC, AAC, M4A, WMA |
| Video | MP4, MOV, AVI, WMV, FLV, MPEG, MKV, WebM |
| Data | JSON |
| Archives | ZIP (automatically extracted and processed) |
- Click Delete next to any file to remove it from the queue.
- Click Index Files to start processing. VectorShift automatically chunks, embeds, and indexes everything using your configured settings.
Upload multiple files at once — drag and drop is the fastest way to add a large batch.
Have a ZIP archive? Just upload it directly. VectorShift automatically extracts and indexes the individual files inside.
Upload folder
Need to index an entire directory at once? Click Upload Folder to select a folder from your machine. All supported files inside are uploaded and indexed together, and the folder structure is preserved in your knowledge base for easy organization.
Add integration
Keep your knowledge base automatically up to date by connecting the tools your team already uses. Click Explore Apps in the Sync with your apps section to browse available integrations and pull data directly into your knowledge base.
The integration page is organized into two sections:
- Existing Connections — apps you’ve already connected, showing their status (e.g., Gmail with 1 connected, Google Drive with 1 connected). Click any connected app to select which data to pull in.
- Connect New Apps — browse all available integrations. Suggested Apps appear at the top for quick access, with the full list under Explore Apps. Use the search bar to find a specific app, then click + Connect to authenticate.
For the full list of available integrations, see the Reference page.
Adding a new integration
Find the app you want under Connect New Apps and click + Connect. Complete the authentication flow to grant VectorShift access, and the integration will appear under Existing Connections — ready to pull in data.
Selecting an existing integration
Already connected an app? Click on it under Existing Connections to choose exactly which data to bring in — specific files, folders, channels, or other items depending on the app.
Updating permissions
Need to expand or restrict what VectorShift can access? Click on the integration under Existing Connections and modify the access scope — no need to disconnect and reconnect.
Setting a default account
If you have multiple accounts for the same app (e.g., two Slack workspaces), set one as the default so the right data flows in automatically.
Testing connection status
Connected integrations show the number of active connections at a glance. If a connection has issues, re-authenticate by clicking + Connect again to restore the sync.
Changing rescrape frequency
Control how often VectorShift checks for new or updated content from your integrations. More frequent syncing keeps search results fresher; less frequent syncing reduces processing load.
Once connected, integrations stay synced automatically — so when your team adds new files to Google Drive or posts in Slack, the content becomes searchable without any manual work.
Import with URL
Make any web page or entire website searchable. Click Import with URL to scrape content and add it to your knowledge base.
URL (required)
Enter the web page URL you want to scrape (e.g., https://example.com). To import multiple URLs at once, click Upload CSV to the right of the field and upload a CSV file containing your URLs.
Scrape subpages
Index an entire documentation site or blog from a single root URL. Check this box to automatically crawl and scrape all linked pages.
When you enable Scrape subpages, additional fields appear to help you scope the crawl:
| Field | What it controls | Default |
|---|
| Max Recursive URLs | The maximum number of pages to scrape | 100 |
| Max Depth | How many link levels deep to crawl from the root URL | 5 |
| Same Domain Only | When on, only scrapes pages on the same domain as the root URL | On |
| Load Sitemap | When checked, uses the site’s sitemap to discover pages | Off |
For large sites, start with a lower Max Depth (2 or 3) and Same Domain Only turned on to keep the crawl focused. You can always add more URLs later.
| Option | Behavior |
|---|
| Never | Scrape once and do not update |
| Daily | Re-scrape every day |
| Weekly | Re-scrape every week |
| Monthly | Re-scrape every month |
Advanced settings
Expand this section to access additional scraping options:
- Use Proxy: Route the scrape through a proxy — helpful when the target site blocks direct requests.
- Use Personal Apify key: Use your own Apify API key for more control over web scraping. You can enter it here in the URL indexing dialog or in the knowledge base’s advanced settings.
Click Add Document to start scraping, or Cancel to close the dialog.
For websites that update frequently (like news sites or product docs), set a rescrape frequency so search results always reflect the latest content — no manual re-indexing needed.
Add from VectorShift files
Already have files in VectorShift’s file storage? Reuse them here instead of uploading again. Click Add VectorShift Files to browse and select files.
- Use the search bar to find a specific file.
- Navigate folders starting from Home.
- Select one or more files using the checkboxes.
- Click Add to import the selected files into your knowledge base, or Cancel to close.
Index VectorShift table
Make your structured data — CRM records, product catalogs, inventories — searchable with natural language. Click Index VectorShift Table to select a table to index.
- Use the search bar to find a specific table.
- Navigate from Home.
- Select a table using the checkbox.
- Click Index to index the table’s data into your knowledge base, or Cancel to close.
Once indexed, your team can ask questions like “Which customers renewed last quarter?” and get answers directly from the table data.
