Chatbots allow you to extend your Pipelines’ functionality by maintaining a running conversation history. You can access this conversation history by including Chat Nodes in your Pipelines and then turning those Pipelines into Chatbots.

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Create a new Chatbot

To create a new Chatbot, you can take the following steps:

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Step 1: Navigate to the Chatbots page

Chatbots Page

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Step 2: Click the “New” button

Open up the “Chatbot Name” and “Select Pipeline” tabs and fill in the fields as follows:
  • Within the “Chatbot Name” field, give the chatbot any desired name.
  • Within “Select Pipeline” field, select a pipeline to act as the “backend” of the chatbot and the input and output variables to be utilized. A message in a chatbot will be sent to the input node, triggering the selected pipeline to run.
Once complete, click “Create Chatbot” to create the chatbot. The chatbot will now appear under the “Chatbots” tab. Chatbot Create Chatbot Create Selected Chatbot Builder

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Step 3: Customize your Chatbot

Once the chatbot is created, the other tabs (functionality, export, and manager) will be enabled for editing. For further details, see Customize your Chatbot.

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Run your Chatbot

You can run a chatbot directly through the chatbot tab. Navigate to the chatbot you wish to run and click “Run.” Chatbot Run Page In the menu, you can submit queries or continue an existing query by clicking on one of the conversations on the left-hand side. Chatbot Run View

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Ask Questions using Voice

You can also use your voice to ask questions. Click the mic button on the message area, start speaking, and press send. Chatbot Voice Chatbot Voice Response