Export Chatbot - WhatsApp / SMS

Deploy your chatbot on WhatsApp / SMS through Twilio

Deploy your chatbot using WhatsApp SMS through Twilio. We provide a webhook through which you can receive and send messages through Twilio.

First, on the export page, ensure the chatbot is deployed (if the button says "Undeploy").

Next, on the "Export" tab in the chatbot wizard, navigate to the "WhatsApp / SMS" sub-tab. On this page, we provide a Twilio Webhook URL. Additionally, we provide fields to input your Twilio Account SID and Twilio Auth Token (instructions later on how to find this on the Twilio website).

Step 2: Set up Twilio (WhatsApp is used as an example)

Navigate to Twilio and make an account. We will first set up the WhatsApp / SMS chatbot in a sandboxed environment before connecting to an official business profile (discussed at the end of this article).
Now, create your API Key using the "Manage account" page.
Give a name and region for your API key. You can leave the "Key type" to "Standard."
Paste both Account SID and Auth Token to the chatbot export interface in Vectorshift.

Step 3: Sandboxing with Twilio

Now copy the "Twilio Webhook URL." It allows Twillio to interact with our deployed chatbot.
Now paste it to Sandbox Configuration in part "When a message comes in." Let the "Status callback" empty.
Change the {YOUR_API_KEY_HERE} part with your VectorShift API Key started with sk_.... and click save.
Go back to the sandbox and follow the instructions to connect with your WhatsApp.
Now, you should be able to chat with your Chatbot.